Senior Marketing Manager

Responsibilities

• Translate marketing strategy into actionable campaign plans, project briefs, and timelines
• Lead and support internal marketing team members across design, content, web, and social media
• Manage external marketing contractors and vendors including copywriters and agencies
• Coordinate integrated B2B marketing campaigns across email, web, content, and digital advertising
• Ensure marketing deliverables are accurate, on-brand, and aligned with company messaging
• Work closely with Sales and leadership to support campaign execution and event alignment
• Oversee content coordination including briefs, calendars, and publishing schedules
• Coordinate with web and analytics resources to support website updates and campaign tracking
• Support event marketing alignment for webinars, sponsorships, and related activities
• Partner with the Marketing Director to manage the marketing budget and expense tracking

Requirements

• Bachelor's degree in Marketing, Communications, Business, or Advertising
• 7 to 10 years of progressive B2B marketing experience
• 3 to 5 years of experience managing marketing team members or contractors
• Experience in BPO, contact center, CX, or outsourcing industries preferred
• Strong understanding of demand generation, content marketing, and digital channels
• Experience managing marketing budgets and vendor costs
• Familiarity with CRM, marketing automation, analytics, CMS, and project management tools
• Excellent project management and organizational skills

Benefits

• Comprehensive Health Care: Medical, dental, and vision plans
• Retirement Savings: 401k and IRA plans
• Life Insurance: Basic, voluntary, and AD&D coverage
• Paid Time Off: PTO, paid volunteer hours, and holidays
• Disability Coverage: Short-term and long-term disability plans
• Professional Growth: Training and development opportunities
• Wellness Resources: Support for overall well-being