Senior Manager, Strategic Initiatives (Fulfillment)

Responsibilities

• Architect the future of the fulfillment network by designing, standardizing, and codifying scalable processes, products, and tools.
• Own strategic initiatives end-to-end, from diagnosing operational gaps to building prototypes and driving global implementation.
• Develop technical tooling, dashboards, and forecasting models using SQL, Python, and BI platforms to drive cost savings and capacity planning.
• Partner cross-functionally with engineering, product, operations, and finance teams to translate operational pain points into product requirements.
• Establish and roll out SOPs, reporting cadences, and KPIs to ensure standardized execution across the entire network.
• Lead high-impact projects involving automation, robotics, and international expansion to redefine fulfillment capabilities.

Requirements

• 7–10+ years of experience in fulfillment, logistics, supply chain, or operations strategy, ideally within high-volume networks.
• Expert-level SQL skills and advanced proficiency in Excel or Google Sheets.
• Proven experience with BI tools such as Looker, Tableau, or PowerBI.
• Proficiency in Python or R for data modeling and automation.
• A track record of designing and implementing scalable processes that deliver measurable business impact.
• Strong strategic thinking skills with the ability to connect execution to P&L drivers.
• Excellent executive-level communication skills and the ability to influence stakeholders at all levels.

Preferred Qualifications

• Experience working with robotics or warehouse automation technology.
• Experience building new fulfillment products, such as B2B, Prep, Returns, or Retail compliance solutions.

About the Company

Flexport is shaping the future of a $10T industry by making global commerce easy through innovative technology and exceptional people. We move more than $19B of merchandise across 112 countries a year, helping companies of all sizes navigate the complexities of the global supply chain.