Senior Manager, Solutions Architecture

Responsibilities

• Lead scoping, technical design, and work planning during the presale process to communicate engineering capabilities to prospective clients
• Drive technical architecture and discovery projects, using consulting methods to refine product and technical architectures
• Own a specific technology vertical, including solution design, platform selection, and implementation support
• Act as a roving catalyst to provide architectural guidance or subject matter expertise to existing project teams

Requirements

• Multi-platform familiarity with front-end (Swift, Kotlin, React, Angular, etc.) and backend (NodeJS, Spring, .NET, Python) technologies
• Deep expertise in Cloud platforms (AWS, Azure, or GCP) and Data services (SQL, NoSQL, Kafka)
• Proven experience delivering software within an agency or client-service environment
• Commercial experience managing budgets, fees, software estimation, and work planning
• Strong ability to communicate complex technical ideas to both technical and non-technical stakeholders

Preferred Qualifications

• Experience with CCaaS technologies such as Amazon Connect, Zendesk, or Genesys
• Proficiency with Cloud Data Platforms like Databricks or Snowflake
• Experience with Cloud AI/ML services (AWS Bedrock, Azure ML, or Vertex AI) and MLOps principles
• Familiarity with containerization and orchestration tools like Docker and Kubernetes

About the Company

TELUS Digital is an award-winning digital product consultancy and the digital division of TELUS. We design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture across a global team.