Senior Manager, Revenue Operations, Americas

Responsibilities

• Develop and execute the regional revenue operations strategy and operating plans for all North American revenue-generating teams
• Build, document, and improve end-to-end revenue processes from lead generation through forecasting and post-sale expansion
• Partner with Sales, Marketing, Account Management, and Finance to define KPIs and build reporting dashboards that inform GTM decisions
• Design and operationalize commercial compensation frameworks in partnership with global Revenue Operations and Finance
• Select, implement, and optimize the commercial tech stack, including CRM, sales engagement, and forecasting tools
• Lead change management for new processes and tools, ensuring clear communication and documentation for commercial teams

Requirements

• 5+ years of experience in revenue operations, sales operations, or commercial strategy supporting B2B go-to-market teams
• Strong understanding of the end-to-end sales and customer lifecycle, including pipeline management and forecasting
• Proven ability to use data and analytics to diagnose performance and drive operational change
• Demonstrated experience building and improving processes in high-growth or "zero-to-one" environments
• Excellent communication skills with a track record of partnering with commercial leaders
• Bachelor’s degree or equivalent practical experience

Preferred Qualifications

• Experience building or scaling revenue operations in a new region or market segment
• Background in fintech, payments, financial services, or B2B SaaS
• Hands-on experience administering commercial tools such as Salesforce or BI platforms
• Experience designing and managing sales compensation and incentive programs

Benefits

• Competitive base salary ($151K – $230K)
• Equity and annual bonus opportunities
• Comprehensive medical, dental, and vision insurance
• 401(k) plan and well-being benefits
• 20 days of paid vacation and 12 paid company holidays

About the Company

Airwallex is a unified payments and financial platform for global businesses. Powered by proprietary infrastructure and software, we empower over 200,000 businesses worldwide to manage business accounts, payments, spend management, and treasury at a global scale.