Senior Manager, Product Management - Customer Core & Identity

Responsibilities

• Lead the Customer Core & Identity team in managing the enterprise system of record that anchors the digital ecosystem for over 100 million customers
• Act as a steward of foundational data and secure access to ensure seamless, personalized, and protected digital interactions
• Drive innovative and sustainable customer experiences through technology-driven product solutions
• Demonstrate proficiency in human-centered design, business focus, and integrated problem solving
• Lead cross-functional teams to solve complex customer problems and drive organizational alignment

Requirements

• Bachelor's or Master's degree in a quantitative field (e.g., Statistics, Economics, Computer Science, Engineering, Information Systems) or Business/Marketing
• OR a Bachelor's degree in any field and 4 years of Product Management experience

Preferred Qualifications

• Experience translating business strategy and analysis into consumer-facing digital products

Benefits

• Comprehensive and inclusive health, financial, and well-being benefits
• Performance-based incentive compensation, which may include cash bonuses or long-term incentives

About the Company

Capital One is a technology-driven financial institution that reimagines the status quo to drive innovative customer experiences. We build scalable, resilient digital products that serve millions of customers across the country.