Senior Manager, Operations

Responsibilities

• Own the slip/gain/fade management framework across all branches to track and respond to project margin variance
• Drive weekly cost-at-completion forecasting and compare actual vs. estimated labor, materials, and subcontracts
• Define and enforce early warning indicators for margin erosion such as labor overruns and procurement delays
• Lead structured project reviews including kickoff, mid-project, and closeout sessions
• Oversee construction project planning and execution to ensure proper staffing and resource coordination
• Conduct operational site visits and project audits to assess execution quality and labor productivity
• Develop and implement standardized operating procedures and project controls across all branch locations
• Mentor and develop Project Managers and Operations Managers to build leadership capacity
• Partner with Finance and Branch leadership to improve forecasting accuracy and achieve margin targets

Requirements

• 10+ years of progressive leadership experience in sprinkler contracting or fire protection
• Direct accountability for project financial performance
• Expertise in slip/gain/fade management and cost-at-completion analysis
• Proven track record managing multi-branch or multi-region construction operations
• Deep knowledge of sprinkler system construction, labor productivity, and project controls
• Strong financial acumen including ability to act on project cost reports and P&L
• Bachelor’s degree in Construction Management, Engineering, Business, or related field

Preferred Qualifications

• NICET certification or relevant fire protection industry certifications
• Experience with ERP and construction management software
• Lean Construction or Six Sigma training
• Experience in PE-backed or rapid-growth organizations involving M&A integration

About the Company

Fortis Fire & Safety provides industry-leading fire protection and security services across the United States, operating through a family of specialized brands to deliver comprehensive nationwide solutions.