Senior Manager - Observability

Responsibilities

• Define and own the enterprise observability roadmap aligned with IT and business goals
• Drive predictive operations using AIOps platforms such as BigPanda and ServiceNow
• Oversee key platforms including Splunk, OpsRamp, AppDynamics, NetBrain, and ThousandEyes
• Drive adoption of SRE practices including SLIs, SLOs, error budgets, and reliability engineering
• Scale automation efforts using Python, PowerShell, and various orchestration tools
• Improve MTTR and MTTD through robust incident and problem management practices
• Build and scale high-performing teams, including the management of other managers and leads
• Partner with senior leaders to provide executive reporting and strategic alignment

Requirements

• 15+ years of experience in IT infrastructure, operations, or observability
• 5+ years of leadership experience, specifically managing managers
• Hands-on experience with Splunk, OpsRamp, AppDynamics, NetBrain, and ThousandEyes
• Experience with AIOps tools such as BigPanda or ServiceNow AIOps
• Strong understanding of SRE principles
• Proficiency in Python and PowerShell
• Strong ITIL knowledge
• Excellent collaboration and communication skills

About the Company

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence. We deliver a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products that fuel the data economy and enable advances in artificial intelligence and 5G applications.