Senior Manager, Innovation & Customer Experience Practice, Insights, China

Responsibilities

• Lead a large team of researchers to provide professional client services and high-quality research projects
• Manage business development by identifying new potential clients and building long-term winning relationships
• Independently collect client briefs and write professional, winning research proposals
• Deliver advanced statistical analysis and provide value-added summary recommendations
• Present research findings to clients effectively in English
• Provide guidance, coaching, and training to Project Managers and Research Executives
• Oversee project management to ensure timely delivery and maintain expected profit margins
• Control field costs and advise on improvements to operational productivity

Requirements

• Bachelor or Master degree from a top-tier university
• 5-8 years of experience in market research (agency or client side)
• Fluency in both English and Mandarin (written and oral)
• Proficiency in MS Office, specifically Word, Excel, and PowerPoint
• Advanced analytical, presentation, and logical thinking skills
• Strong people management and business development capabilities
• Ability to work effectively under high pressure and within a team environment

About the Company

Kantar is the world’s leading data, insights, and consulting company. We combine expertise in human understanding with advanced technologies to help the world’s leading organizations succeed and grow. We are an AI-native marketing data and analytics business dedicated to uncovering how people think and act to shape the future of marketing strategies.