Senior Manager, Global Sales Operations & Incentives

Responsibilities

• Develop and refine global incentive compensation structures to drive revenue and productivity
• Support annual and quarterly sales planning, including territory design and quota allocation
• Own account distribution and routing governance across the CRM ecosystem
• Manage prospect enrichment workflows and data quality initiatives
• Oversee quota-setting methodologies and performance measurement frameworks
• Lead end-to-end compensation administration, including calculations and payout validation
• Partner with Sales, Finance, HR, and Legal to align operational processes
• Deliver executive-ready reporting and actionable insights via business intelligence tools
• Build and mentor a high-performing global operations team

Requirements

• 6+ years of experience in sales operations, sales compensation, or revenue operations
• 3+ years of experience leading teams
• Experience supporting global sales organizations across multiple regions
• Strong analytical skills with experience in Salesforce and business intelligence tools
• Proven experience in quota planning, forecasting, and incentive administration
• Strong stakeholder management skills with ability to influence senior leaders
• Fluent in English

Preferred Qualifications

• Professional proficiency in Spanish
• Experience in high-growth, multi-brand, or marketplace businesses
• Familiarity with GTM operating models and territory management
• Experience implementing automation or AI-enabled workflows in Sales/Revenue Operations

About the Company

At The Knot Worldwide, we champion celebration by powering meaningful moments for millions around the world through our global community of brands.