Senior Manager, Global Emergency Preparedness & Response

Responsibilities

• Lead the strategy, execution, and advancement of emergency preparedness and response capabilities across U.S. Disney properties.
• Provide strategic oversight to ensure all U.S. properties maintain mature, compliant, and operationally effective emergency response programs.
• Manage multiple Managers and program teams, setting direction and driving accountability across core program areas.
• Develop and maintain emergency response plans for hazards including earthquakes, active threats, and mass casualty incidents.
• Plan, facilitate, and evaluate enterprise-level exercises, drills, and after-action reviews to drive continuous improvement.
• Maintain the readiness of the Burbank and New York Emergency Operations Centers (EOC), including systems testing and activation protocols.
• Oversee the employee emergency communications framework and mass notification systems.
• Define and analyze KPIs to measure preparedness maturity and deliver executive-level reporting to senior leadership.
• Manage the enterprise Emergency Supply Program, including inventory management and capability enhancements.

Requirements

• 10+ years of experience in emergency preparedness, crisis management, business continuity, security, safety, or operational risk management.
• Demonstrated experience leading enterprise-scale preparedness or response programs within complex, global organizations.
• Proven leadership experience managing managers and/or high-performing program teams.
• Bachelor’s degree in Emergency Management, Business Administration, Public Safety, or a related field.
• Strong executive communication skills with the ability to translate complex concepts into actionable insights.
• Ability to operate effectively in a fast-paced, evolving risk environment with high operational rigor.

Preferred Qualifications

• Experience supporting global or regionally distributed operations.
• Deep familiarity with crisis management platforms and mass notification systems.
• Experience with regulatory, audit, or compliance frameworks related to risk management.
• Relevant professional certifications such as CEM, HSEEP, CBCP, MBCP, CSP, or ASP.
• Advanced degree in emergency preparedness, crisis management, or business continuity.

About the Company

The Walt Disney Company is a leading diversified international family entertainment and media enterprise. From its beginnings as a cartoon studio, Disney has grown into a global storyteller, creating world-class experiences that reach consumers in more than 40 countries.