Senior Manager, Global eCommerce Playbook & Content Strategy

Responsibilities

• Lead the strategy, governance, and continuous improvement of the global eCommerce Playbook
• Define standards for digital product experiences across PDPs, partner pages, and rich media
• Translate business and product priorities into scalable content requirements and storytelling frameworks
• Drive content readiness for new product introductions and global launches
• Improve digital shelf quality by using data and audits to identify gaps in shopper experience
• Align global strategy with local market execution through clear guidance and decision support
• Manage cross-functional stakeholders across marketing, eCommerce, product, and regional teams
• Track success metrics to validate content effectiveness and optimize practices

Requirements

• 8+ years of experience in eCommerce, digital merchandising, content strategy, or product marketing
• Proven experience building or managing scalable content frameworks for complex portfolios
• Experience supporting global organizations with regional or market-level execution needs
• Strong understanding of digital shelf best practices, content hierarchies, and shopper decision-making
• Excellent executive communication and stakeholder management skills
• Ability to translate ambiguity into structured frameworks and actionable plans

Preferred Qualifications

• Experience in consumer technology, retail, or omnichannel environments
• Familiarity with partner and marketplace ecosystems
• Experience supporting global product launches and ongoing content optimization
• Knowledge of content production workflows and digital asset ecosystems
• Comfort using analytics and performance data to influence strategy

Benefits

• Health, dental, and vision insurance
• Long term and short term disability insurance
• Employee assistance program and flexible spending accounts
• Generous time off, including 4-12 weeks of fully paid parental leave
• 11 paid holidays and flexible vacation/sick leave

About the Company

HP is a technology company that operates in more than 170 countries around the world. We create technology that makes life better for everyone, everywhere — every person, every organization, and every community.