Senior Manager, Field Operations

About the Company

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe.

Responsibilities

• Lead and inspire a team of Market Managers and Market Associates to grow Airbnb’s Homes supply across MexicoCCA
• Partner closely with the Country Manager to execute country strategic plans
• Design and lead territory-level strategies for acquisition, optimization, and host quality
• Experiment to unlock new sources of supply and turn proven strategies into playbooks
• Collaborate cross-functionally with Supply Leadership, Marketing, RevOps, Policy, and Product
• Monitor and own business performance, ensuring markets meet revenue, supply, and quality KPIs
• Identify market trends and opportunities to overcome barriers or capitalize on demand
• Coach and develop talent to build a high-performing team culture

Requirements

• 14+ years of experience in global operations, business development, or marketplace management
• 5+ years in a people-leadership role managing and scaling teams
• Deep expertise in the MexicoCCA travel and hospitality landscape
• Combination of operational, commercial, public speaking, and marketing skills
• Analytical and strategic thinker capable of using data to guide decisions
• Proven ability to influence product, policy, and cross-functional teams
• Skilled in leveraging tools, dashboards, and analytics to drive accountability
• Experience growing supply and building partnerships with community and host groups