Senior Manager, Experience Strategy & Implementation

About the Company

Wellist helps employers deliver the right resources at the right time, supporting employees through every life moment and helping HR leaders maximize their investments.

Responsibilities

• Serve as the primary lead for new client deployments from kickoff to launch
• Build tailored implementation plans aligned with employer workforce needs and engagement goals
• Partner with internal Support, Product, Directory, and Activation teams for coordinated execution
• Design platform configurations and directory customization plans reflecting client brand and culture
• Lead discovery conversations to translate workforce challenges into actionable solutions
• Implement activation tactics like segmented outreach and tailored content to drive adoption
• Analyze client performance data and user feedback to identify improvement opportunities
• Codify implementation workflows, toolkits, and playbooks to support future scale

Requirements

• 5+ years of experience in client implementation, consulting, or program management
• Proven ability to lead complex, cross-functional projects with tight timelines
• Experience navigating enterprise client relationships and senior executive alignment
• Strong communication and stakeholder management skills
• Ability to work in high-growth, resource-constrained environments
• Willingness to travel 20–30% as needed

Preferred Qualifications

• Experience in HR Tech, workforce transformation, or digital health
• Master’s degree in Business or a related field