Senior Manager, Engineering (Communication Domain)

Responsibilities

• Lead and mentor a team of engineers, delivery leads, and business analysts responsible for in-house communication platforms and Adobe Journey Optimizer.
• Drive the evolution of a cloud-native, API-first orchestration platform supporting real-time and batch-based customer journeys.
• Own the technical integration between Adobe Journey Optimizer and downstream delivery channels to ensure secure message execution.
• Oversee platform modernization initiatives, including architecture evolution, performance optimization, and operational resilience.
• Champion engineering best practices such as CI/CD pipelines, automated testing, observability, and secure-by-design development.
• Partner with marketing, digital, compliance, and enterprise technology teams to enable consistent and compliant customer communications.
• Lead vendor and platform governance for Adobe solutions, including roadmap alignment and feature adoption.

Requirements

• 10+ years of progressive software engineering experience, including 3+ years in senior leadership roles.
• Proven experience designing, building, and operating enterprise-scale communication, messaging, or campaign platforms.
• Strong understanding of modern architecture patterns, including microservices, APIs, event-driven systems, and cloud-native design.
• Hands-on experience with Node.js-based platforms and integration architectures.
• Experience working with marketing technology platforms (e.g., Adobe Journey Optimizer or similar tools).
• Bachelor’s degree in Computer Science, Engineering, or a related field.

Preferred Qualifications

• Master’s degree in Computer Science or Engineering.
• Prior experience working within the Banking or Financial Services industry.

Benefits

• Competitive rewards program including bonus, flexible vacation, personal, and sick days.
• Comprehensive benefits starting on day one.
• Upskilling opportunities through online courses, cross-functional development, and tuition assistance.
• An inclusive culture with access to various Employee Resource Groups (ERGs).

About the Company

Scotiabank is a leading bank in the Americas, dedicated to helping customers, families, and communities achieve success through a broad range of financial products and services. We are committed to an inclusive, high-performing culture where every employee is empowered to reach their fullest potential.