Senior Manager, Cross-Border Tax & Customs

About the Company

Outpost is a modular back office for global commerce, operating as a Merchant of Record for digital and physical goods across 58+ tax jurisdictions. We are building the AI-powered infrastructure that makes physical goods commerce as easy as digital.

Responsibilities

• Own customs duty and import VAT compliance across all markets
• Build and maintain HS classification frameworks for merchant product catalogs
• Design processes for duty drawback and import VAT recovery on returns
• Build the logic that calculates duties, tariffs, and import taxes at checkout
• Advise on DDP vs DAP economics and routing logic
• Manage import VAT registrations and filings across markets
• Assess duty and import VAT requirements for new market entry

Requirements

• Deep understanding of customs duties, tariffs, and import VAT
• Experience with HS classification and de minimis thresholds
• Knowledge of IOSS, UK low-value, or similar import simplification schemes

Preferred Qualifications

• Experience with cross-border e-commerce platforms or logistics providers
• Background in Big 4 or tax advisory with indirect tax focus
• Familiarity with US sales tax or VAT/GST on digital goods