Senior Manager, Commercial Operations

Responsibilities

• Lead and support rotating high-priority commercial initiatives across the business, ensuring strong strategic thinking and operational follow-through.
• Own go-to-market strategy for key launches, including developing insights-driven positioning and customer value propositions.
• Develop compelling product claims and narratives that translate technical features into customer-facing benefits.
• Monitor the competitive landscape to inform pricing narratives, positioning, and actionable brand guidance.
• Partner cross-functionally with Marketing, Product, Culinary, Editorial, Packaging, and Operations to execute initiatives end-to-end.
• Lead strategic product partnerships with external brands to drive cultural relevance and incremental growth.
• Build and maintain analytical models in Excel to support decision-making and track commercial performance.

Requirements

• 5–8+ years of experience in strategy, product, marketing, operations, or consulting.
• Proven experience leading cross-functional initiatives or special projects from concept to execution.
• Strong analytical skills with advanced proficiency in Microsoft Excel.
• Ability to navigate ambiguity and manage shifting priorities in a fast-paced environment.
• Excellent communication skills with the ability to influence stakeholders without direct authority.

Preferred Qualifications

• Experience in consumer, e-commerce, subscription, or CPG businesses.
• Background in product marketing, strategic partnerships, or GTM strategy.

Benefits

• Competitive salary and 401k with immediate company match.
• Comprehensive health and wellness benefits effective from the first day.
• Generous PTO, including sabbatical and up to 16 weeks of parental leave.
• Up to 85% discount on HelloFresh meal plan subscriptions.
• Tuition reimbursement for continuing education after two years of service.

About the Company

HelloFresh is the world's leading mealkit provider, transforming the traditional food supply chain through a data-driven, on-demand model. As a global digital-native FMCG company, we deliver personalized food experiences to millions of households worldwide through our diverse portfolio of brands.