Senior Manager, Channel Strategy & Operations

Responsibilities

• Own end-to-end architecture and configuration of Salesforce and Impartner (PRM) for all channel operations
• Design and implement scalable SFDC data models for partner account hierarchies and opportunity attribution
• Lead system design and build for Impartner, including onboarding flows, tier management, and MDF workflows
• Partner with Channel Leadership to design and maintain routes-to-market frameworks and rules of engagement
• Define and enforce partner data governance standards in Salesforce
• Own the Channel Ops roadmap and drive execution of strategic initiatives

Requirements

• 6–10+ years of experience in Channel Operations, Revenue Operations, or Sales Operations in B2B SaaS
• Deep, hands-on Salesforce expertise including data models, workflow automation, and reporting
• Demonstrated experience architecting and implementing a PRM platform (Impartner strongly preferred)
• Proven track record of designing channel GTM systems and motions from scratch
• Experience owning a channel operating model or routes-to-market framework
• Strong cross-functional leadership and program management skills

Preferred Qualifications

• Experience leading full systems transformations such as SFDC re-architecture or PRM migrations
• Background in channel program design including MDF, incentives, and tiering structures
• Proficiency in analytics tools such as Tableau or Excel
• Experience in a private-equity-backed or restructuring-oriented business environment
• Experience identifying and piloting AI-driven process improvements

About the Company

SolarWinds is a people-first company dedicated to helping customers accelerate business transformation with simple, powerful, and secure solutions.