Senior Loan Processor

Responsibilities

• Support various operational workflows related to loan processing, closing coordination, and post-close documentation
• Manage and prioritize a personal pipeline of loan files, ensuring accuracy and timely movement
• Review applicant-submitted information and documentation to identify gaps or inconsistencies
• Maintain clear, detailed notes in systems such as Vesta and Salesforce
• Collaborate with teammates across Pods, Quality, and Training to improve workflows and borrower experience
• Adapt to changing business needs as the team scales

Requirements

• 1+ years of experience in loan processing or loan officer roles at a Financial Institution or Mortgage company
• Experience handling complex customer communications both verbally and in writing
• Experience reviewing tax forms, schedules, financial statements, and credit reports
• Strong understanding of the personal loan process from application through closing
• High School Diploma or GED

Preferred Qualifications

• Familiarity with regulatory requirements in surrounding unsecured loan products
• Experience supporting applicants or coordinating with third-party vendors
• Proven adaptability in high-growth, fast-paced environments
• Effective communicator with a team-oriented mindset

About the Company

At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. We are a leading AI lending marketplace that partners with banks and credit unions to expand access to affordable credit through technology.