Senior Lead Program Manager, Technical Programs

Responsibilities

• Partner with Engineering and Product to define multi-year technical strategy and roadmap
• Prioritize and program manage strategic non-functional programs including technical debt and capacity planning
• Oversee the full lifecycle of platform features from technical design to implementation
• Define ways of working and create frameworks for cross-team collaboration
• Serve as the primary communication leader to secure buy-in across engineering and business leadership
• Drive operational excellence and implement automation-focused solutions

Requirements

• 10+ years of experience in technical program management in a fast-paced engineering environment
• Experience in SaaS or high-growth tech industries
• Proven ability to manage perpetual programs with rolling roadmaps
• Demonstrated ability to deliver results across complex, cross-functional programs
• Proficiency with project management tools such as Asana, Jira, Linear, or Smartsheet

About the Company

Klaviyo empowers creators to own their destiny by making first-party data accessible and actionable to nurture personalized experiences in ecommerce and beyond.