Senior Lead - Distributor Operations

Responsibilities

• Lead the end-to-end long-term strategy for omni-channel customer service and regional supply chain operations for distributor networks across EMEA
• Define and optimize distributor compliance initiatives, including packaging standards and localized labeling requirements
• Establish and document standard operating procedures across regional sales operations, compliance, and product supply
• Partner with Sales, Supply Chain, Finance, and Logistics teams to streamline product flow and enhance supply visibility
• Leverage business intelligence reporting tools to analyze shipment data and implement mitigation strategies
• Represent the EMEA region in global system testing and ERP enhancements
• Build a collaborative team culture focused on operational excellence and mentorship

Requirements

• 8+ years of functional experience in operations, logistics, or supply chain management within a premium omnichannel consumer goods brand
• 2+ years of direct people leadership experience
• Proven expertise navigating complex distribution networks and regional compliance landscapes across EMEA
• Advanced systems capability including intermediate Excel modeling and familiarity with ERP systems like Microsoft D365
• Professional fluency in English
• Strong problem-solving capability rooted in data analysis and root-cause mapping

About the Company

The EMEA Regional Supply Chain team supports and improves operational accountabilities for distributor partners, acting as the conduit between global strategy and regional execution to ensure brand excellence.