Senior IT Systems Administrator

About the Company

At Perplexity, we're changing how the world finds answers. In 2026, we launched Computer, the defining product for the new era of agentic AI. Millions of people now use Perplexity to transform knowledge into action, and behind all of that sits the technology infrastructure that keeps a fast-moving company running.

Responsibilities

• Use Perplexity's own Computer product to build AI automations, custom skills, and IT workflows
• Work with agentic IT ticketing to build workflows that resolve common requests automatically
• Help stand up new office buildouts as the company grows
• Procure, maintain, and administer computers along with office and audio/video technology
• Manage and optimize corporate software systems
• Own and improve Mobile Device Management (MDM) setup
• Roll out and enforce strong security policies
• Automate the provisioning and management of user accounts and permissions
• Deliver fast, effective support and lead IT projects across endpoint management, security, and infrastructure
• Train and support staff on IT systems, in person and remotely

Requirements

• 5+ years of hands-on IT systems administration experience
• Strong skills in macOS and Google Workspace
• Sharp troubleshooting instincts across MDM, Okta, and networking
• Hands-on expertise administering and automating Okta, including HRIS integrations and user lifecycle automation
• Scripting experience with Bash or Python
• Solid grasp of cybersecurity fundamentals including IAM, least privilege, encryption, and antivirus
• Experience running a ticketing system, including ITIL Problem Management and SLAs
• Track record of leading IT projects from upgrade to rollout with minimum supervision
• Clear communication and a genuine interest in automating away busywork