Senior IT Executive Technology Partner

Responsibilities

• Serve as a trusted advisor and technical partner for the executive team and their assistants
• Deliver high-touch technical guidance for hardware, software, mobile, and collaboration tools
• Ensure flawless execution for executive meetings, boardrooms, and AV setups
• Troubleshoot technical issues swiftly and translate challenges into solutions
• Collaborate cross-functionally to improve tools and workflows
• Contribute to internal knowledge bases and IT documentation
• Coach executives on best practices for technology use
• Stay updated on emerging tech trends to elevate the executive tech experience

Requirements

• Bachelor’s degree in IT, Computer Science, or equivalent work experience
• 4+ years of IT support experience with direct executive support
• Proficiency with ServiceNow
• Mastery of Windows, macOS, mobile platforms, Google Workspace, Zoom, and Slack
• Outstanding communication and high emotional intelligence
• Proactive mindset and ability to work independently

Preferred Qualifications

• CompTIA A+, Network+, Security+, or ITIL certifications
• Experience with A/V systems such as Zoom Rooms, NEAT, Q-SYS, or Logitech
• Familiarity with AI tools like Gemini or Glean
• Bilingual capabilities in Spanish

About the Company

SoFi is a next-generation financial services company and national bank using innovative, mobile-first technology to help millions of members reach their financial goals.