Senior Human Factors Researcher, Design Research

Responsibilities

• Own end-to-end design research for hardware programs, including requirements generation, CMF evaluation, and prototype exploration
• Design, execute, and synthesize usability and human factors studies focused on physical product interactions
• Lead the reporting and communication of research insights to inform hardware design and member experience
• Partner with Industrial Design, Engineering, and Product Management to prioritize research findings and drive product strategy
• Support research protocol design for software experiences, directional prototypes, and emerging product concepts

Requirements

• Bachelor’s or Master’s degree in Industrial Design, HCI, Human Factors, Psychology, or a related field
• 3–5 years of product research experience in an applied research or usability environment
• Expertise in mixed-methods research approaches for consumer technology or wearables
• Strong communication and storytelling skills with experience presenting to cross-functional stakeholders
• Ability to work onsite five days per week at WHOOP Labs in Boston, MA

Preferred Qualifications

• Experience working directly with study participants or customers in research-facing environments
• Proficiency with research operations, data management systems, and Google Workspace
• Strong commitment to leveraging AI tools to enhance research productivity and quality

About the Company

WHOOP is on a mission to unlock human performance and healthspan. Through a deep understanding of the body, WHOOP empowers members to perform at a higher level. WHOOP Labs serves as the research and hardware validation arm, focusing on validating next-generation features and technology.