Senior HR Business Partner

Responsibilities

• Drive employee engagement through Voice of the Associate programs, roundtables, and GEMBA walks to strengthen leadership-employee relationships.
• Partner with site leadership and General Managers to balance operational requirements with Amazon's values and people strategy.
• Lead operational excellence by conducting site inspections, ensuring compliance with safety standards, and managing PXT processes.
• Utilize data analytics and AI tools to identify trends, mitigate risks, and drive data-driven decision-making.
• Coach business leaders on effective people management, including performance feedback, team development, and complex employee relations.
• Support organizational health through talent assessments, succession planning, and identifying high-potential talent.

Requirements

• Bachelor's degree or equivalent qualification.
• Fluent oral and written communication skills in both English and German.
• Experience supporting large-scale employee populations in production, retail, distribution, or similar operational environments.
• Proven ability to use data and sound judgment to support business decisions.
• Strong knowledge of labor law and HR compliance requirements.
• Experience collaborating with works councils or other employee representative bodies.

Preferred Qualifications

• Master's degree or MBA.
• Professional HR certification (e.g., CIPD, SPHR, SHRM-SCP).
• Extensive experience in a strategic HR role within operations, customer service, or retail.
• Experience coaching senior leaders and managing sensitive employee relations issues.
• Proficiency in using AI-powered tools and HR technology to improve service delivery and process efficiency.

About the Company

Amazon's People eXperience and Technology (PXT) team is dedicated to providing a great employee experience. We aim to build a safe, inclusive, and innovative culture that helps us remain one of the world's most customer-centric and agile companies.