Senior Healthcare Account Manager

Responsibilities

• Serve as the primary point of contact and trusted advisor for key healthcare clients
• Develop and nurture long-lasting relationships based on client needs and objectives
• Manage client expectations, deliverables, and escalations to drive satisfaction and retention
• Create comprehensive account plans aligned with organizational goals and client strategies
• Lead cross-functional teams including sales, marketing, and technical departments
• Identify opportunities for account growth, upselling, and cross-selling
• Monitor key account metrics, revenue forecasts, and performance against goals
• Stay updated on healthcare industry trends, market dynamics, and the competitive landscape

Requirements

• Bachelor's degree in Business Administration, Healthcare Management, or a related field
• 8+ years of progressive experience in account management or business development within the healthcare industry
• Proven track record of managing large, complex accounts and achieving revenue targets
• Deep understanding of healthcare products, services, and the regulatory environment
• Exceptional leadership, communication, negotiation, and interpersonal skills
• Strong analytical and strategic thinking abilities
• Willingness to travel to client sites and industry events as needed

Preferred Qualifications

• Master's degree in a relevant field
• Certification in Account Management (e.g., CAM or equivalent)

Benefits

• Comprehensive health, dental, vision, life insurance, and disability plans
• Eligibility for Company 401(k) Plan after 30 days
• 11 paid holidays and 12 weeks of Parental Leave
• Flexible “free time” PTO policy for sick time or vacation
• Performance-based bonus opportunities

About the Company

Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. We combine expertise in artificial intelligence, design, engineering, and digital transformation to create cutting-edge solutions for the business world.