Senior Global Roaming Coordinator

About the Company

Telenor Shared Services Pakistan delivers transactional business services in Finance & Accounting and IT. This position is placed in Telenor Linx (TLX), a global unit that provides market-leading software to enable digital authentication, payment, and third-party sales & distribution for Mobile Network Operators.

Responsibilities

• Establish and maintain communication with roaming partners
• Support negotiation and coordination of International Roaming Agreements (IRAs)
• Drive testing, implementation, and launch of roaming services
• Monitor progress against rollout plans and highlight risks or delays
• Resolve operational challenges and escalate issues when required
• Maintain accurate documentation and reporting in relevant systems
• Collaborate closely with internal teams across multiple regions

Requirements

• 7+ years of experience in mobile roaming or telecom operations
• Experience in coordination roles within roaming rollout or similar functions
• Bachelor's or Master's degree with basic technical understanding of mobile roaming
• Strong knowledge of the roaming roll-out process
• Proficiency in English (written and spoken)
• Experience with Microsoft Office and virtual workspaces like Teams and SharePoint
• Insight into IREG and/or TADIG is highly valuable

Preferred Qualifications

• Additional language skills
• Experience working with vendors such as Huawei or Wipro