Senior Fixed Operations Manager

Responsibilities

• Support assigned dealerships in delivering top-tier customer experience, retention, and profitability through efficient operations and OEM representation
• Conduct routine dealership visits to assess Accessories, Parts, and Service (APS) operations using the 5 Mindsets approach
• Provide consultative coaching and action plans to improve APS opportunities and dealership performance
• Perform dealer financial and operational analysis to identify improvement opportunities and implement action plans for KPIs
• Analyze sell-in and sell-out data to assess parts loyalty and develop strategies to improve brand loyalty
• Monitor dealership marketing, CRM, and social media alignment with NNA initiatives
• Support regional and national initiatives, including auto shows and special brand events

Requirements

• Bachelor's Degree in Business or a related field
• 6+ years of progressive Marketing and Sales experience
• 3+ years of automotive analytical experience (Sales Operations, Dealer Agreements, Marketing, or Parts & Service)
• 2+ years of experience in dealer contact support roles
• Proficiency in office productivity tools and sales-related systems
• Ability to travel more than 75% (domestic day and overnight travel)
• Must reside within the assigned district

Benefits

• Comprehensive benefits package including medical and mental health coverage
• Parental leave and retirement savings plans
• Employee Lease Program and Vehicle Purchase Program (VPP) discounts
• Career growth opportunities through leadership training and tuition reimbursement

About the Company

Nissan is an innovation company that combines industry-leading thinking with performance, value, efficiency, safety, and style. With over 150 million vehicles produced globally, Nissan is committed to enriching the lives of employees and customers through a culture of diversity, inclusion, and continuous innovation.