Senior Facilities Coordinator

Responsibilities

• Receive and organize work requests from clients regarding handyman, electrical, plumbing, and HVAC trades
• Make contractor assignments using CWFS contractor base
• Ensure selected contractors meet predetermined client rates and SLAs
• Communicate expectations clearly to contractors
• Provide clients with updates on work order schedules, progress, and completion
• Escalate capital projects or large-scale scope requests to management
• Support resolution of issues throughout the work order life cycle
• Document and obtain approval for any changes to scope
• Track and report facility management activities using CWFS technology
• Assist in resolving noncompliant contractor invoicing

Requirements

• High school diploma or GED required
• Minimum two years of experience as a Facilities Coordinator or equivalent
• Basic understanding of facilities repairs including plumbing, electrical, and HVAC
• Outstanding customer service skills
• Proficiency with general office equipment and computers
• Strong time management and prioritization skills
• Ability to perform basic mathematical calculations
• Strong attention to detail and focus on accuracy
• Ability to work independently and take initiative

About the Company

Vixxo provides facilities management services for major retail, grocery, restaurant, and convenience store brands.