Senior Facilities Coordinator

Responsibilities

• Provide general facility management services, including continuous monitoring of office and facility operations.
• Address client inquiries and concerns to ensure timely resolution and high-quality service delivery.
• Coordinate with outside contractors for equipment service, repairs, and maintenance.
• Create, assign, and track work orders for engineering staff, subcontractors, and vendors.
• Review and submit vendor bids and proposals, and verify final invoice pricing for timely payment.
• Manage complex work orders, including environmental issues and disaster recovery efforts.
• Maintain frequent communication with clients, landlords, and vendors to provide project status updates.
• Assist in measuring and reporting key performance indicators (KPIs) against service level agreements.
• Provide facilities helpdesk services and monitor workflows to ensure consistent service quality.

Requirements

• High school diploma or GED required.
• 3-5 years of experience in an administrative, accounting, or tenant services capacity.
• Proven experience with data entry, expansive reporting, filing, and scheduling.
• Strong customer service experience.
• Excellent oral and written communication skills.

Preferred Qualifications

• Associate or Bachelor's degree in facilities management, business, or a related field.
• Prior experience in property management, commercial real estate, or professional services.

Benefits

• Comprehensive health, vision, and dental insurance.
• Retirement savings plans.
• Life and disability insurance programs.
• Flexible spending and health savings accounts.
• Paid and unpaid time away from work.

About the Company

Cushman & Wakefield (NYSE: CWK) is a global leader in real estate services, leveraging specialized expertise to deliver innovative solutions to owners and occupiers. With 52,000 employees in nearly 400 offices across 60 countries, we are one of the largest firms in the industry with over 100 years of history.