Senior Executive - Inbound Tech Support

Responsibilities

• Handle inbound technical support calls for US and UK markets
• Provide technical assistance via voice process
• Manage call closures and process payments through various gateways
• Maintain high service standards for computing and communications devices

Requirements

• Excellent communication skills
• Minimum 6 months experience in international outbound processes
• Ability to handle technical support queries
• Proficiency in closing calls and processing payments
• Ability to work in day or night shifts

Benefits

• Salary up to 2.5L per annum plus huge incentives
• Daily, monthly, and attendance-based sales incentives
• 15%-20% hike on last drawn salary
• Loyalty bonus of Rs. 5000 every year
• Referral bonus of Rs. 2000 per candidate
• Salary increment after 9 months

About the Company

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software.