Posted 5 days ago
Senior Executive - Inbound Tech Support
Adeeba E Services Private Limited
Requirements
6+ months experience in Inbound/Outbound support, Excellent English communication, Ability to work US night shifts, Experience with payment gateways
Skills
Technical Supportcustomer service
About the role
Responsibilities
- Handle inbound technical support calls
- Manage call closures and process payments through various gateways
- Utilize convincing and sales skills to assist customers
Requirements
- Minimum 6 months to 1 year of experience in Inbound or Outbound technical support
- Excellent English communication skills
- Ability to work US night shifts (9:00 PM - 7:00 AM)
- Proven ability to close calls and handle payments
- Age between 18 and 35 years
- Must be able to join immediately
Benefits
- Performance incentives and attendance allowances
- Birthday payouts and employee referral schemes
- 24 leaves per year plus compensatory offs and birthday leaves
- Friendly working environment with growth opportunities
About the Company
Adeeba E Services operates leading online and mobile marketplaces in retail and wholesale trade, as well as cloud computing and other services.
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Adeeba E Services Private Limited · Kolkata