Senior Enterprise Technology Administrator

About the Company

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads.

Responsibilities

• Serve as the primary Salesforce administrator, owning configuration, integration, and support across the GTM stack
• Run the Salesforce Support intake channel and bi-weekly sprint cadence
• Build, configure, and test Salesforce-native automation including flows, validation rules, and approval processes
• Partner with Marketo and Zendesk admins on integration health, field mappings, and data flow validation
• Support design and implementation of cross-system processes spanning Ironclad, GCP/BigQuery, Salesforce, Marketo, Stripe, and Sage Intacct
• Partner with Security, IT, and Systems Engineering on new-tool onboarding and access governance
• Run requirement-gathering, regression testing, and post-deploy enablement with stakeholders
• Support AI/MCP initiatives including connector testing and agent behavior validation

Requirements

• 5+ years of hands-on enterprise systems experience
• Significant Salesforce administration experience
• Experience with GTM tools such as Marketo, Ironclad, Apollo, Gong, or Zendesk
• Hands-on integration experience including debugging Workato recipes and tracing data through GCP/BigQuery
• SOQL proficiency and comfort tracing record-level data flow
• Familiarity with identity, access governance, and compliance tooling like Okta or Vanta
• Strong stakeholder management skills across multiple business functions

Preferred Qualifications

• Salesforce Certified Administrator or Platform App Builder
• Exposure to AI-assisted admin work and MCP connectors
• Experience writing admin runbooks and integration documentation
• Bachelor’s degree in IT, Business, or a related field