Senior Enterprise Account Manager

Responsibilities

• Develop and execute strategic account plans to maximize revenue growth and "share of wallet" within assigned key enterprise accounts in the financial services sector.
• Identify and drive complex cross-selling and up-selling opportunities, specifically focusing on cloud migration, high-resiliency telecom, and integrated CCaaS/UCaaS solutions.
• Act as a trusted technical and strategic advisor to C-level executives and key stakeholders to optimize voice communication infrastructure.
• Position high-resiliency solutions that address critical industry demands, including anti-fraud protection and network redundancy.
• Lead complex contract negotiations and cultivate executive-level relationships to ensure high customer satisfaction and retention.
• Collaborate across Product, Legal, Infosec, and Operations teams to structure complex deals and align internal resources with customer requirements.
• Manage a robust and accurate sales forecast and pipeline, providing executive-level reporting on account health.

Requirements

• BS/BA Degree or equivalent experience.
• 5+ years of experience managing business development activities with a proven track record of achievement.
• Deep domain expertise in the Financial Services and Telecom sectors.
• Experience with complex cloud migration and high-resiliency voice solutions (network redundancy, anti-fraud protection).
• Proven ability to cultivate C-level relationships and lead complex contract negotiations.
• Expertise in strategic account planning, pipeline management, and value-based solution selling.

Benefits

• 100% company-paid Medical, Vision, & Dental coverage for you and your family.
• Four weeks of PTO for all new hires.
• PTO Embargo policy to ensure you are truly disconnected during time off.
• "Mahalo moments" program for major life milestones.
• 90-minute workout lunches and access to nutritionists.

About the Company

Bandwidth is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we are the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, and premium human support.