Senior Engineering Technician II, Field Service

Responsibilities

• Perform advanced troubleshooting, installation, and maintenance on complex semiconductor process equipment.
• Conduct structured root-cause analysis to resolve hardware and process deviations.
• Collaborate with Process Engineers and Field Service Engineers to fine-tune equipment parameters and improve yield.
• Identify and mitigate safety risks related to chemical handling, gas delivery, and tool operations.
• Provide technical updates and guidance to customers and mentor junior technicians on diagnostic methods.
• Maintain high standards of cleanroom protocols and contamination control.
• Document technical issues, trends, and corrective actions clearly and structured.

Requirements

• Technical school diploma (2-year program), a BS degree with 1–3 years of experience, or 7+ years of relevant technical experience in fab, OEM, or advanced manufacturing.
• Proven experience working with complex semiconductor or similar process equipment.
• Strong knowledge of cleanroom protocols, contamination control, and safe work practices.
• Ability to perform structured root-cause analysis.
• Flexibility to work any shift, including night shifts.
• Ability to obtain and maintain ASM GTC Level 3 certification.

Preferred Qualifications

• Experience linking tool performance to process flows and yield deviations.
• Demonstrated ability to implement durable corrective actions and refine diagnostic protocols.
• Experience mentoring junior staff using structured problem-solving approaches like 5 Whys or 8D.
• Strong customer-facing communication skills.

About the Company

ASM is a global leader in the semiconductor industry, providing advanced technology and equipment that enables the next generation of chips for 5G, AI, cloud computing, and autonomous driving. With over 55 years of innovation, we value diversity, inclusion, and sustainability as we push the boundaries of what is technologically possible.