Senior Employee Relations Partner

Responsibilities

• Serve as a trusted advisor to US People Managers regarding employee grievances, corrective action, and workplace conflict resolution.
• Independently lead and manage complex, sensitive workplace investigations from end-to-end, including allegations of harassment, discrimination, and misconduct.
• Interview witnesses, collect evidence, and draft comprehensive investigation reports with actionable recommendations for leadership.
• Partner with Employment Legal, HR Business Partners, and Senior Executives to deliver legally sound solutions to high-stakes workforce issues.
• Monitor and analyze employee relations metrics and attrition data to design proactive risk-mitigation strategies.
• Provide expert coaching to leadership on performance management, disciplinary execution, and documentation best practices.
• Design and administer company-wide Employee Relations policies and deliver targeted training for managers.

Requirements

• 5+ years of overall HR experience, with at least 3 years dedicated specifically to Employee Relations.
• Proven track record of leading complex, US-based workplace investigations from start to finish.
• Deep understanding of US federal, state, and local employment laws, including Title VII, ADA, and ADEA.
• Bachelor’s degree in Human Resources, Employee Relations, or a related field.
• Proficiency in Google Workspace and MS Office.
• Exceptional documentation skills and the ability to remain objective in high-stakes or confrontational situations.

Preferred Qualifications

• Direct experience working with the Workday HRIS system.
• Prior experience within the technology or cybersecurity industry.
• Professional HR certifications such as SPHR, SHRM-CP, or SHRM-SCP.

Benefits

• Company-wide bonuses based on monthly sales targets.
• Employee referral bonuses and adoption assistance.
• Tuition reimbursement and certification reimbursement.
• Certification completion bonuses.
• Hybrid work flexibility (3 days in-office, 2 days remote).

About the Company

KnowBe4 is the pioneer of digital workforce security, empowering organizations to make smarter security decisions. Trusted by more than 70,000 organizations worldwide, the KnowBe4 Platform provides attack simulation, training, and collaboration security powered by advanced AI to combat social engineering and advanced threats.