Senior EHR Integration Analyst

Responsibilities

• Serve as a primary support resource for EHR interoperability solutions and integration workflows
• Monitor, triage, investigate, and coordinate resolution of customer-reported issues and integration alerts
• Lead complex troubleshooting efforts and root cause analysis across Product, Engineering, Operations, vendors, and customer technical teams
• Lead and coordinate complex integration lifecycle activities including discovery, workflow analysis, requirements gathering, testing, and implementation
• Develop, maintain, and execute documented testing scenarios, test scripts, and validation procedures
• Document interface mappings, workflow decisions, message translations, and dependencies
• Work closely with Engineering and interoperability platform resources supporting Redox, Corepoint, HL7 interfaces, and APIs

Requirements

• 5+ years of experience supporting healthcare interoperability, EHR integrations, or middleware technologies
• Experience working directly with customers, vendors, and cross-functional stakeholders
• Strong analytical, troubleshooting, and problem-solving skills
• Experience utilizing ticketing, project management, and support management systems like Salesforce, ServiceNow, or Jira
• Strong organizational and documentation skills

About the Company

At GeneDx, we're driven by urgency and purpose: helping patients get diagnosed earlier. Our mission, to empower everyone to live their healthiest life through genomics, drives our team to make a tangible impact each day.