Senior Director of Operations

Responsibilities

• Lead overall manufacturing operations for the assigned facility, including machining, fabrication, assembly, and processing.
• Develop and implement plant-specific strategies that align with corporate manufacturing goals.
• Ensure high levels of customer service and delivery reliability despite variable demand patterns and product variations.
• Maintain high quality standards and introduce continuous improvement initiatives to address operational challenges.
• Foster a strong safety culture and an accident-free environment through employee engagement and risk management.
• Coach, mentor, and develop team members through effective workload delegation and succession planning.
• Manage facility resources, including staffing and material utilization, to achieve objectives at the lowest cost.
• Maintain a clean and safe working environment following 5S principles and ISO standard operating procedures.

Requirements

• Bachelor's Degree in Business, Engineering, or a related discipline (significant equivalent operational experience may be considered).
• 10+ years of progressively responsible production management leadership experience.
• Proven experience with the manufacturing and assembly of highly variable products with short lead times.
• Working knowledge of industry legislation, regulations, and requirements.
• Proficiency in data analysis and the use of operational metrics to drive performance.
• Proficiency with MS Office Suite and other relevant computer programs.
• Strong decision-making, problem-solving, and organizational skills.

Preferred Qualifications

• Master's degree in a relevant field.

Benefits

• Competitive compensation range of $190,000 - $200,000.
• Comprehensive health, dental, and life insurance plans.
• Health Care Spending Account.
• Paid Time Off, including vacation, sick time, and parental leave.
• Retirement plans and Employee Stock Purchase programs.

About the Company

Knoll uses modern design to connect people to their work, their lives, and their world. Since 1938, we have been recognized internationally for creating workplace and residential furnishings that inspire, evolve, and endure. As part of the MillerKnoll collective, we are redefining modern for the 21st century with a purpose of design for the good of humankind.