Senior Director of Operations and Administration

Responsibilities

• Partner with the CEO to drive operational excellence and support strategic initiatives
• Update and document processes, systems, and workflows to increase efficiency
• Oversee organizational technology infrastructure and build a future technology roadmap
• Manage facility maintenance, security operations, and vendor relationships for the 27,000-square-foot building
• Supervise café operations, including staffing, inventory, and kosher compliance
• Collaborate with financial partners on budget oversight, forecasting, and expense management
• Assist with the development and execution of HR processes

Requirements

• 5+ years of progressive leadership experience in operations, administration, or organizational management
• Proven success in process modernization and change management
• Strong proficiency with Microsoft Office, Google Workspace, QuickBooks online, and AI tools (Claude, ChatGPT)
• Experience managing budgets, vendors, and staff
• Bachelor's degree required, ideally in a business discipline

Preferred Qualifications

• Prior experience in nonprofit or higher education environments
• Familiarity with Jewish communal organizations and traditions
• Knowledge of kashrut laws or experience with kosher food service
• Advanced degree or relevant professional certifications

About the Company

Ohio State University Hillel is a central hub for pluralistic Jewish life at Ohio State, providing a space for students to connect with Jewish learning, leadership, and community. Affiliated with Hillel International, the organization strives to be at the forefront of trends within the Jewish and non-profit communities.