Senior Director, Employee Success Business Partner

Responsibilities

• Serve as the primary strategic people advisor to the President & Chief Infrastructure Officer.
• Lead and develop a team of ESBPs supporting various Infrastructure sub-functions.
• Drive end-to-end talent planning, succession strategy, and leadership pipeline development.
• Act as a senior change agent during infrastructure transformations, capacity expansions, or regulatory shifts.
• Leverage workforce analytics and business performance data to inform proactive talent decisions and organizational design.
• Partner with Employee Success Centers of Excellence to deliver outcomes in engagement, performance, and compensation.

Requirements

• 8+ years of HR / ESBP experience supporting executive-level leaders in complex, technology-driven environments.
• Experience supporting large-scale cloud infrastructure organizations.
• Expertise in talent assessment, succession planning, workforce planning, and leadership development.
• Proven ability to influence senior executives and operate effectively in highly matrixed, global organizations.
• Bachelor’s degree required.

Preferred Qualifications

• Familiarity with regulated environments such as FedRAMP, DoD, or sovereign cloud.
• Global experience designing people strategies across different regions and complex geopolitical contexts.
• Strong leadership presence with the ability to navigate ambiguity and operational risk.
• Advanced degree in Human Resources, Organization Development, Business, or a related field.

About the Company

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. We are a company driven by innovation, trust, and core values, helping businesses across every industry blaze new trails through the power of AI, Data, and CRM.