Senior Design Researcher

Responsibilities

• Lead and architect end-to-end design research and strategy engagements, from problem framing to opportunity definition.
• Apply effective research and sense-making methods tailored to client context and industry maturity.
• Partner with Consulting, Data Science, and Engineering teams to ensure integrated and cohesive delivery.
• Facilitate high-impact client workshops for discovery, research synthesis, and visioning.
• Contribute to sales and pre-sales efforts through compelling storytelling and proposal development.

Requirements

• 4-8 years of experience as a Design Research & Strategy practitioner.
• A demonstrable portfolio reflecting both hands-on research and strategic leadership.
• High proficiency in leading client and stakeholder workshops.
• Proven experience managing projects, teams, and diverse stakeholders.
• Tech fluency with a strong understanding of how design strategy integrates with data and AI ecosystems.

Preferred Qualifications

• Experience in management consulting.
• Exposure to international clients and global geographies.
• Background in Human-Computer Interaction (HCI), Service Design, or related fields.
• Familiarity with Generative AI tools and their application in design workflows.
• Domain expertise in financial services or insurance (banking, lending, claims, etc.).

About the Company

Fractal works towards the goal of “powering every human decision in the enterprise.” By combining expertise in artificial intelligence, design, engineering, and digital transformation, Fractal creates cutting-edge solutions to complex business problems for leaders around the globe.