Senior Design Experience Lead

Responsibilities

• Serve as the program's principal design thought partner and customer-experience strategist
• Bridge design, operations, and technology teams to align customer needs with IT, Cybersecurity, and Data initiatives
• Lead strategic design and innovation initiatives for enterprise systems and government programs
• Guide human-centered design processes, creative direction, and brand strategy to improve user experiences
• Analyze user feedback and behavioral data to identify design and service improvements
• Provide design vision and innovation strategies to senior leadership, program managers, and product owners
• Apply modern design and accessibility standards (Section 508 / WCAG) to ensure inclusive experiences
• Oversee UI/UX testing, evaluation, and optimization in agile environments
• Develop UX strategies incorporating journey mapping, usability testing, and iterative design

Requirements

• Active DoD Top Secret / SCI clearance
• Minimum 5 years of experience in strategic design, customer experience, or brand innovation for government or large-scale enterprise systems
• Minimum 5 years of experience with human-centered design and analysis of user feedback/behavioral data
• Minimum 3 years of experience providing design vision to senior leadership and product owners
• Minimum 3 years of experience applying accessibility standards (Section 508 / WCAG) and managing UI/UX testing in agile environments

Preferred Qualifications

• Bachelor’s degree in Communications, Marketing, Human-Centered Design, Business, or related field
• Experience interpreting user-centered data, digital performance metrics, or customer feedback
• Certifications in usability, UX design, PMP, PgMP, or analytics

About the Company

Barbaricum is a rapidly growing government contractor providing leading-edge support to federal customers, with a particular focus on Defense and National Security mission sets.