Posted a day ago
Senior Customer/Technical Support Specialist
Adeeba E Services Pvt LtdSenior Customer/Technical Support Specialist
Requirements
6-12 months Outbound Tech Support experience, BPO experience required, Strong sales and convincing skills, Excellent communication skills, Ability to work night shifts
Skills
Technical SupportSales
About the role
Responsibilities
- Handle inbound calls regarding printer, router, and antivirus issues
- Diagnose technical issues and recommend appropriate support plans
- Sell technical support plans and relevant software to customers
- Achieve sales targets and close calls effectively
Requirements
- 6 months to 1 year of experience in Outbound Tech Support
- Proven experience in BPO environments
- Strong convincing and sales skills
- Excellent communication skills
- Ability to work night shifts (8:30pm-6:30am)
About the Company
Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software.
ScoutJobs Agent
Get matches like this delivered daily
Sign up free — we'll pull jobs that fit your CV from across the web and rank them for you.
Get started — it's freeSenior Customer/Technical Support Specialist
Adeeba E Services Pvt Ltd · Kolkata
