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Posted 7 hours ago
Senior Customer Success Manager
OnapsisSenior Customer Success Manager (m/f/d) EMEA
Requirements
7+ years customer success experience, SaaS or on-premise experience, ERP experience (SAP, Oracle), Vulnerability management knowledge, German fluency
Skills
SaaSERP
About the role
Responsibilities
- Manage relationships with C-level executives across complex enterprise accounts
- Proactively identify customer needs and tailor solutions to enhance security posture and ROI
- Lead "Voice of the Customer" initiatives internally to shape product investments
- Identify and assess expansion opportunities based on customer business objectives
Requirements
- 7+ years experience in customer success at an on-premise/SaaS company
- Demonstrated ability to maintain high retention across a complex portfolio
- ERP experience (SAP, Oracle)
- Strong vulnerability management knowledge
- Experience managing customer success and sales processes using CRM software
- Fluency in German
About the Company
Onapsis is a proven market leader that protects your business's most critical applications, providing actionable intelligence, automated governance, and continuous monitoring for SAP and Oracle E-Business Suite (EBS) environments.
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Onapsis · United Kingdom
