Senior Customer Care Executive

Responsibilities

• Call handling from customers to resolve issues regarding printers, routers, and email
• Supporting customer queries and providing necessary assistance
• Reporting directly to the team lead
• Performing proactive work as required

Requirements

• Graduate or 10+2 educated candidates
• Excellent English fluency and communication skills
• 1 year of experience in International Voice is an advantage
• Experience in International BPO (inbound or outbound) is preferred
• Ability to work rotational and night shifts
• Must provide work experience certificates

Benefits

• Salary range of 1.35 Lakhs – 2.75 Lakhs plus incentives
• 24 approved paid leaves plus birthday leave
• Attendance, loyalty, and referral bonuses
• Daily and spot incentives
• Direct company payroll with no bond

About the Company

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software.