Posted 2 days ago
Senior Customer Care Executive
Adeeba E Services Pvt LtdSenior Customer Care Executive
Perks & benefits
Education AllowanceHealth InsuranceCommissionRelocation AllowancePaid Leave
Requirements
Excellent communication skills, 6 months international outbound experience, Ability to process payments, Willingness to work day/night shifts
Skills
Technical Supportcustomer service
About the role
Responsibilities
- Handle inbound technical support calls for US and UK processes
- Resolve customer technical issues related to computing and communications devices
- Manage call closures and process payments through various gateways
- Maintain high service standards in a fast-paced BPO environment
Requirements
- Excellent communication skills
- Minimum 6 months experience in International Outbound processes
- Ability to handle inbound technical support tasks
- Proficiency in closing calls and processing payments
- Ability to work in day or night shifts
Benefits
- Salary up to 2.5L/A plus huge incentives
- Daily, monthly, and attendance incentives
- 15%-20% hike on last drawn salary
- Loyalty bonus of Rs. 5000 every year
- Referral bonus of Rs. 2000 per candidate
- Salary increment after 9 months
About the Company
Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses globally, leveraging its proprietary Digital Service Cloud technology platform.
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Adeeba E Services Pvt Ltd · Kolkata
