Senior CSOC Consultant

Responsibilities

• Execute CSOC event and incident investigation processes to detect and analyze malicious activity.
• Operate and maintain the CSOC technology stack, including SIEM and EDR tooling.
• Support the identification and implementation of security monitoring use cases based on threat intelligence and modeling.
• Draft, maintain, and improve playbooks and incident response plans.
• Design and oversee the deployment of automated actions for prompt containment and response.
• Manage vulnerability and compliance activities, including stakeholder reporting and metrics.
• Review MSSP activities to ensure adherence to the Statement of Work and Service Level Agreements.
• Mentor and guide junior team members, providing technical support and knowledge transfer.
• Collaborate with IT stakeholders to ensure smooth operation of supporting technologies.

Requirements

• 5-7 years of relevant experience within a security organization, preferably in a financial or highly regulated environment.
• Bachelor’s Degree in a relevant field.
• Proven experience in a CSOC Tier 3 role and cyber security incident investigations.
• Expertise in implementing and operating SIEM, Security Analytics, and EDR tools.
• Experience managing CSOC, Vulnerability, and Compliance Management technologies.
• Knowledge of common programming languages.
• Relevant certifications such as CISSP, CCSP, CISA, CISM, OSCP, or SANS.

Preferred Qualifications

• Exposure to machine learning, artificial intelligence, and data science in a cybersecurity context.
• Strong interpersonal skills, including conflict resolution, negotiation, and facilitation.

Benefits

• Health insurance with a leading global provider.
• Career progression and growth through challenging projects.
• Excellent learning and development opportunities.
• Annual flight tickets to your home country.
• Inclusive and diverse working environment with flexible/hybrid options.

About the Company

Help AG is the cybersecurity arm of e& enterprise. Since 2004, Help AG has established itself as the Middle East's trusted IT security advisor. We provide strategic consultancy and tailored information security solutions, leveraging best-of-breed technologies to strengthen cyber defenses and safeguard businesses across the region.