Senior Critical Environment Technician

Responsibilities

• Maintain critical datacenter infrastructure, including electrical, mechanical, and controls systems, to ensure operational reliability.
• Perform various types of maintenance (planned, predictive, and corrective) and repairs for multiple equipment types.
• Act as a subject matter expert to troubleshoot equipment, systems, and subsystems independently.
• Respond to and lead onsite incident response teams for abnormal conditions impacting operations.
• Monitor equipment performance using telemetry, control systems, and other digital platforms.
• Coordinate with third-party contractors and vendors, ensuring work is performed safely and according to scope.
• Develop and follow Methods of Procedure (MOPs), Standard Operating Procedures (SOPs), and Emergency Operating Procedures (EOPs).
• Mentor and provide technical guidance to less experienced technicians.

Requirements

• High School Diploma, GED, or equivalent.
• 5+ years of experience in mission-critical services (e.g., data centers, oil and gas, hospitals, or manufacturing).
• 1+ year of specialized experience in a field such as mechanical, electrical, or controls.
• Ability to work 12-hour shifts, including evenings, nights, weekends, and holidays.
• Authorization to work in the United States without requiring visa sponsorship.
• Ability to meet Microsoft, customer, and government security screening requirements.

Preferred Qualifications

• Associate's Degree or technical trade certification combined with 7+ years of mission-critical services experience.
• High School Diploma or equivalent combined with 10+ years of mission-critical services experience.

About the Company

Microsoft’s Cloud Operations & Innovation (CO+I) team is the engine that powers our cloud services, including Bing, Office 365, Xbox, and Azure. We manage a global portfolio of over 200 datacenters in 32 countries, supporting more than 1 billion customers worldwide. We are committed to environmental sustainability, professional development, and fostering a culture of inclusion and innovation.