Senior Community Manager

Responsibilities

• Ensure adherence to leasing laws including HUD, Fair Housing, ADA, and Fair Credit Reporting Act
• Maintain compliance with HUD 4350.3 Handbook
• Develop responses to regulatory agencies in coordination with the Compliance Department
• Implement intervention strategies for non-compliant tenants
• Prepare for REAC reviews, MOR, Investor Site Reviews, and LIHTC Reviews
• Assist tenants with requests, questions, and complaints
• Monitor tenant arrears, litigation cases, and bad-debt write-offs
• Document lease violations and coordinate evictions
• Direct rent and late fee collections and process applications
• Supervise preventive and emergency maintenance and repairs
• Coordinate vendor bids and contractor quotes
• Conduct unit inspections and bi-annual walk-throughs
• Monitor budgets and attend financial meetings

Requirements

• Three years of management experience (property management, hospitality, retail, or restaurant)
• COS (Certified Occupancy Specialist) or CPO (Certified Professional of Occupancy) certification
• EIV experience
• Experience in Affordable Housing
• Proficiency in Microsoft Office Suite
• Ability to multi-task and meet tight deadlines

Preferred Qualifications

• Bachelor's degree
• Yardi and Realpage experience
• TCS certification for tax credit properties

About the Company

Fairstead is a purpose-driven real estate firm dedicated to building affordable communities across the country. As an integrated owner, operator, and innovator, Fairstead brings development, construction, and property management under one unified platform to deliver high-quality affordable housing.