Senior Clinical Specialist, Cardiac Rhythm Management (CRM)

Responsibilities

• Provide technical, educational, and operational support for Cardiac Rhythm Management (CRM) products to meet district sales and customer service objectives.
• Perform device checks, interrogations, and support CRM product implants.
• Provide troubleshooting and on-call support during evenings and weekends as required.
• Educate and train physicians, hospital personnel, and office staff on CRM solutions.
• Manage consignment and trunk inventory and maintain software on district programmers.
• Partner with Sales Representatives and District Sales Managers to identify customer needs and market opportunities.
• Complete all required field technical training and stay updated on new product offerings.

Requirements

• High School Diploma plus 8 years of experience in EP, Cath Lab, or cardiac device sales/service; OR
• Associate degree plus 6 years of experience in EP, Cath Lab, or cardiac device sales/service; OR
• Bachelor’s Degree plus 4 years of experience in EP, Cath Lab, or cardiac device sales/service.
• Valid driver's license and active vehicle insurance.
• Ability to travel frequently to customer clinics and hospitals.
• Availability to work weekends, holidays, and provide occasional weeknight coverage.

Preferred Qualifications

• Thorough working knowledge of medical terminology and the medical device industry.
• Proven ability to build and maintain positive relationships with professional colleagues.
• Expertise with Microsoft tools and CRM applications such as Salesforce.com.
• Excellent interpersonal, written, and verbal communication skills.
• Ability to manage multiple tasks in a fast-paced, organized manner.

Benefits

• Competitive base salary and eligibility for a Sales Incentive Plan (SIP).
• Comprehensive health, dental, and vision insurance.
• 401(k) plan with employer contribution and match.
• Paid time off and paid holidays.
• Tuition assistance and reimbursement programs.
• Employee Stock Purchase Plan and various life/disability insurance options.

About the Company

Medtronic is a global leader in medical technology, dedicated to alleviating pain, restoring health, and extending life. We combine engineering excellence with clinical innovation to solve the world's most challenging health problems.