Senior Client Advocate

Responsibilities

• Cultivate and maintain strategic client relationships to retain existing business and strengthen partnerships.
• Provide strategic planning and consulting advice to help clients quantify, mitigate, and transfer risk.
• Drive the end-to-end commercial insurance renewal process and implement client-specific renewal strategies.
• Coordinate WTW internal resources and practice groups to deliver a seamless and integrated client experience.
• Design, prepare, and negotiate fee and compensation agreements.
• Lead the Request for Proposal (RFP) response process, including coordination across various lines of business.
• Analyze coverage forms to identify gaps and recommend appropriate solutions throughout the policy life cycle.
• Deliver high-quality client presentations, advocacy reports, and service plans.

Requirements

• 10+ years of commercial Property & Casualty (P&C) insurance experience in a client-facing role.
• Deep knowledge of the commercial insurance renewal process and end-to-end steps.
• Proven ability to analyze coverage forms, program design, and identify coverage gaps.
• Strong negotiation and communication skills, with the ability to lead complex technical conversations.
• Excellent project management skills and the ability to work with minimal supervision.
• Proficiency in Microsoft Office (Word, PowerPoint, and Excel).
• Active P&C Insurance License is required.
• Ability to travel as required.

Benefits

• Competitive base salary range ($195,000–$235,000 USD) and eligibility for an annual short-term incentive bonus.
• Comprehensive health and welfare benefits including medical, dental, vision, and life insurance.
• Retirement benefits including a contributory pension plan and 401k savings plan.
• Various leave benefits including paid time off, holidays, and parental/adoption leave.
• Access to wellbeing programs and work/life resources.

About the Company

WTW is a leading global advisory, broking, and solutions company. We help clients manage risk and optimize their human capital through specialized industry expertise and unparalleled market know-how.